With over 75 years of experience in the commercial cleaning industry, Star Building Services is built on one simple standard: do the job right, and stand behind it. Our Quality Assurance & Accountability program is designed to deliver consistent results across every facility we service, from office buildings and corporate campuses to healthcare, education, retail, industrial, and multi-tenant properties. We don’t just clean; we verify performance, document outcomes, and respond quickly when needs change.
Our teams are trained to provide the very best service through extensive employee onboarding, ongoing training, and role-specific certification. This includes proper procedures for high-touch sanitation, restroom detailing, floor care, safe chemical handling, equipment operation, and site-specific requirements. By investing in people and process, we ensure dependable service that meets your standards and supports a clean, safe, professional environment.
To maintain accountability, we perform regular quality control inspections and track results using Cleantelligent Quality Control software. This technology helps us manage checklists, inspections, service logs, and corrective actions in a clear, organized way. It also improves communication by documenting issues, ensuring follow-through, and providing visibility into what was completed, when it was completed, and how we are continually improving.
Most importantly, we back it all with responsive support. Star Building Services is committed to your business 24 hours a day, seven days a week, with reliable service, proactive oversight, and fast resolution when something needs attention. Our goal is simple: your complete satisfaction, delivered through consistent quality, clear accountability, and a cleaning program you can trust.